Privacy Policy
Effective Date: 17.02.2025
Practice Name: Bianca Rosin Psychology
Psychologist: Bianca Rosin
ABN: 19 878 424 855
Contact Email: biancarosinpsychology@gmail.com
Website: www.biancarosinpsychology.com.au
1. Commitment to Privacy
Bianca Rosin Psychology is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how personal information is collected, used, stored, and disclosed through this website and in the provision of psychological services.
2. What Personal Information We Collect
Personal information may include:
Name
Contact details (phone number, email address, address)
Date of birth
Emergency contact details
Medicare details (if applicable)
Referral information
Health information relevant to psychological services
Any information you provide through contact forms on this website
Health information is considered sensitive information and is afforded a higher level of protection under Australian law.
3. How We Collect Personal Information
Personal information may be collected through:
Online contact forms on this website
Email or phone communication
Intake forms and consent forms
During therapy or supervision sessions
Referrals from GPs or other health professionals
4. Why We Collect Personal Information
Personal information is collected for the purpose of:
Providing psychological assessment and therapy services
Providing supervision services
Managing appointments and billing
Communicating with you
Complying with legal and professional obligations
We only collect information that is reasonably necessary to provide services.
5. Website Data & Cookies
This website may collect non-identifiable information such as:
IP address
Browser type
Pages visited
Date and time of access
This data is used to improve website functionality and user experience.
The website platform (e.g. Squarespace) may use cookies. You can adjust your browser settings to refuse cookies if you prefer.
6. Storage and Security of Information
Personal information is stored securely using electronic practice management systems and/or secure cloud-based platforms compliant with Australian privacy standards.
Reasonable steps are taken to protect your information from:
Unauthorised access
Misuse or loss
Unauthorised disclosure
Client files are retained in accordance with legal requirements (generally 7 years from the last date of service, or until age 25 for minors).
7. Disclosure of Personal Information
Personal information will not be disclosed to third parties without your consent, except where required or authorised by law, including:
Risk of serious harm to you or another person
Mandatory reporting obligations
Subpoena or court order
When consulting with other professionals (with consent)
8. Access to Your Information
You have the right to request access to your personal information and request corrections if necessary.
Requests can be made in writing to:
biancarosinpsychology@gmail.com
9. Overseas Disclosure
If any electronic systems used to store data are located overseas, reasonable steps are taken to ensure compliance with Australian privacy laws.
10. Making a Privacy Complaint
If you have concerns about how your personal information has been handled, you may contact:
Bianca Rosin
Bianca Rosin Psychology
biancarosinpsychology@gmail.com
If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC): by phone on 1300 363 992 or online at http://www.oaic.gov.au/provacy/making-a-privacy-complaint or by post to: office of the Australian Information Commissioner, GPO Box 5218, SYDNEY NSW 2001.
Other agencies to which clients may bring complaints are as follows:
· Australian Health Practitioner Regulation Agency (ahpra.gov.au)
· Australian Psychological Society (psychology.org.au)
11. Updates to This Policy
This Privacy Policy may be updated from time to time. The current version will always be available on this website.